Bodily Fluid Cleanup
Homes, care environments and businesses receive bodily fluid cleanup and disinfection.
See bodily fluid cleanupGet human feces removed from a home, rental, workplace or public restroom in Highlands. The affected area is cleaned, disinfected and treated for odor before normal use resumes.
Human feces cleanup is the controlled removal of fecal matter, followed by cleaning, disinfection, safe waste disposal and odor treatment in every affected area.
You may need this cleaning service after an illness, an accident, an overflowing toilet, a sanitation problem, a hoarding condition or repeated contamination in a shared space. Cleanup can take place in a home, apartment, hotel, care setting, store, office, school or public restroom. Urine and feces cleanup can also be completed together when both are present.
Removing what you can see is only one part of the work. Technicians set up a work zone and shield nearby areas, then discard contaminated items that cannot be disinfected. Hard surfaces are cleaned before an EPA-registered disinfectant stays on for the entire contact time stated on its label. Air quality and odor work come after the source is removed, rather than relying only on fragrance.

Calls are answered during daytime and nighttime hours, and crews may use unmarked vehicles. You can explain what happened in a calm, nonjudgmental conversation.
Your possessions are reviewed with you whenever circumstances allow. Workers do not classify belongings as waste based solely on proximity to the affected area.
Photos, the work scope and disposal records can be organized for property owners, managers and insurance companies when requested.
You hear what will be cleaned, what may need removal and what changes the scope before work begins. You can ask questions throughout the entire process.
Professional cleanup may be the appropriate choice if the contamination's location, condition or volume makes regular household cleaning unsafe or unrealistic. Common examples are:
Several rooms may contain accumulated waste, with some of it hidden among personal items. Personal property is sorted carefully while contaminated items are separated.
Combined contamination can soak into carpet, wood, grout and upholstery. Before odor or stain treatment, the source needs to be taken away.
Employees and visitors need to remain outside a controlled cleaning area when waste is found in a hallway, office, store, stairwell or restroom.
A move-out, an eviction or a welfare check may leave property owners and managers facing discovered waste. Careful cleaning is needed before the unit is inspected, repaired or occupied by another tenant.
Limit contact first, and prevent contaminated material from moving beyond the affected space. Use the following steps as you arrange the right cleanup service:
Call (888) 351-0904Published guides list no separate human feces cleanup range. For a small cleanup involving blood or fluid, $500 to $2,500 is the listed range. Blood cleanup also has a broader span running from $300 to $4,000 overall. Neither related reference is a fixed quote for feces cleanup. Volume and surface type, together with waste disposal and odor treatment, affect your cost.
These ranges come from published national cost guides, not from a site visit. After an on-site assessment, the price for your property is determined and shared with you before cleanup begins.
Ask about cost: (888) 351-0904Coverage is determined by the cause of the contamination, the type of property damage and the exclusions, terms and limits stated in your policy.
Confirm with your insurance company whether the policy covers the cause and treats cleaning, damaged-material removal and restoration as distinct claim items. Routine neglect may be treated differently from a sudden event.
Lease language, local regulations and the source of contamination can affect responsibility. When practical, property owners should record the damage and contact the insurer before throwing away affected building material.
Photos, an itemized scope and waste records may support the insurance claim. Ask whether you can choose the cleaning service and whether restoration services require separate approval.
Businesses generally arrange cleaning for the premises they occupy. Keep the affected area restricted through completion, and find out which documents the insurance company requires.
The remediation process follows a controlled order so waste does not move from dirty areas into clean ones. You are told what each step covers before the cleaning process begins.
During assessment, trained technicians locate affected areas and surfaces, note access limits, and check for urine, needles, an active sewage backup or blood.
The work area is closed off, and cleanup technicians use protective gear chosen for the exposure. Designated clean routes for entering and leaving help protect adjacent spaces.
Careful lifting removes waste you can see without using a broom or spray. Sealable sturdy bags or containers receive discarded material directly.
You can approve removal of uncleanable drywall, furniture, carpet, padding or unsealed wood, which remains separated from items without contamination.
Soil and residue are cleaned from hard surfaces first. Effective disinfection requires the product to reach the surface and remain there for the labeled contact period.
The surface receives a suitable EPA-registered disinfectant used as its label directs. If contact might have transferred contamination, workers include adjacent surfaces and commonly touched spots.
The source is removed before odor treatment begins. Workers may use air scrubbers and focused treatment when smells or particles extend past the original spot.
The work area is checked for residue, missed surfaces and odor. Local requirements guide management of bagged material, while repairs may start once cleaning is complete.
Phone any hour. A human feces cleanup specialist answers, explains the steps and agrees a start time with you.
Human feces can contain disease-causing bacteria, viruses and parasites, so direct contact and accidental spread are the main health risks during cleanup.
Yes, treat feces as biohazardous because they may carry organisms capable of making people ill. Risk can remain even when the waste looks dry, so bare-hand contact is not safe.
Children, older adults and people with weakened immune systems should stay out of the affected and surrounding areas until removal, disinfection and final checks are complete.
Needles, broken glass or sharp objects may be hidden in waste. Do not reach into piles or compress bags by hand when you cannot see what is inside.
Can you clean it yourself? When a recent accident is minor and the surface is sealed and non-porous, you may manage it with disposable gloves, cautious pickup and an EPA-registered disinfectant left on for the full label contact time. Arrange professional cleanup if fecal matter is extensive or dry, contains blood or sharp objects, or has penetrated furniture, drywall, wood, carpeting or another porous surface.
When a material can be fully reached and disinfected, it is usually possible to keep it. Removal may be needed for porous materials that soaked up waste because hidden contamination can remain beyond the visible surface.

Expect several hours when the affected area is small, contained and limited to hard surfaces. One or more workdays can be necessary for multiple rooms, porous items, hidden contamination or odor work. Repairs require additional time.
| Scene | Typical time on site |
|---|---|
| Small, recent hard-surface area | Often completed in several hours |
| One room with porous materials | May require a full workday |
| Several rooms or accumulated waste | May require multiple workdays |
Odor treatment begins with locating all sources and removing them. Fecal matter might remain inside damaged building materials, under furniture, below carpet, around baseboards or within grout. Covering the smell with fragrance is temporary and leaves the underlying contamination uncleaned.
Following source removal and disinfection, the room can be improved through controlled drying and ventilation, while air scrubbers capture airborne particles. Continued odor may indicate moisture, concealed residue, an active plumbing problem or urine. The space should not advance to repair or normal use until those sources receive attention.
The full human feces cleanup guide covers what is cleaned or removed, odor and air quality work, and the rules that apply in Florida and Duval County.
Read the full human feces cleanup guide
Planning for access, containment and cleanup can depend on local population, housing and entry conditions.
The approximately 4.8 mile trip to Shands Jacksonville matters when an injury must be assessed before anyone returns to the affected space.
Highlands is near Riverview, Lake Forest, and Garden City, which can matter when family members are arriving from surrounding communities.
Properties within this Jacksonville neighborhood may share alleys, entries, or parking, so equipment movement should be planned around nearby residents.
You can ask about cleanup in nearby communities and ZIP codes during the call.
Homes, care environments and businesses receive bodily fluid cleanup and disinfection.
See bodily fluid cleanup
Floors, underlying subfloors and furniture receive urine cleanup with odor removal.
See urine cleanup
Disinfection after vomit cleanup keeps norovirus and other germs from spreading further.
See vomit cleanup
Cleanup removes infectious material, including blood and body fluids, and disinfects the property.
See biohazard cleanup
Full decontamination of rooms, surfaces and air after infectious or hazardous exposure.
See biohazard decontamination
Hoarding cleanup with respectful sorting, removal and deep cleaning.
See hoarding cleanup
Cleanup addresses severe filth and squalor when a home has become unsafe to live in.
See filth and squalor cleanup
Disinfection and drying follow sewage cleanup of Category 3 black water from raw sewage.
See raw sewage cleanupThe strength of an odor does not show how dangerous an area is, but disturbing dry waste can release contaminated dust or droplets. Never brush, sweep or vacuum it with home equipment. For extensive or dried waste, or contamination in a space with little ventilation, keep away, prevent air movement into clean areas and arrange professional cleanup.
You should keep fecal matter off your skin and avoid tracking it through the property since it can carry viruses, bacteria and parasites that make people ill. The level of risk varies with the person, the waste and how long it has been present. Extensive, dry or absorbed contamination calls for professional biohazard cleanup.
The cause and property type, along with available insurance, determine payment responsibility. A homeowner may pay directly or open a claim. In different circumstances, responsibility may fall to a tenant, landlord, employer or property manager. Read your policy or lease, record the property's condition and confirm which cleanup and repair documents the insurance company needs.
There is no single safe time limit. Viruses, parasites and bacteria survive for different periods, with sunlight, temperature and moisture affecting them. Do not assume older, dried waste is safe simply because it has been present for a while. If the quantity or affected surfaces exceed a minor household accident, keep away and have the waste removed under controlled conditions.
If the accident is small and fresh, keep people away while you use single-use gloves, carefully lift the waste, clean observable soil and keep the treated surface wet with an EPA-registered disinfectant throughout its full labeled contact time. Never combine different cleaning products. Get help if waste entered cracks, spread widely, contains blood or includes needles or broken glass.
Begin by cleaning away soil you can see, then select a surface-compatible EPA-registered disinfectant and use it according to its label. Keep the treated area wet throughout the specified contact period. Do not combine ammonia, bleach or any different cleaners. More chemicals will not solve contamination inside porous material that cannot be accessed and fully disinfected, so it may need to come out.
You can request respectful, discreet human feces cleanup 24 hours a day, and crews use unmarked vehicles.